(Download Resume Here)

I am a warrior for humanity through the balance of the heart-mind coherence connection. An avid problem-solver and a team collaborator. Mindfully optimistic and joyful. An efficient and organized doer. Tenacity runs through my veins in the way that coffee keeps others alive. I'm always up for the challenge with an inspiring attitude. I intuitively see, listen, and think from all perspectives. I find collaborating over diverse organizational topographies thrilling, and the juggling of a task list excites me. I have proven experience supporting C-Level Executives in their initiatives in fast-paced, change-oriented, high-growth, start-up environments. A humble master at coordinating and leading team collaborations. I have an impeccable ability to graciously give attention to the specificities of each individual I support. A loyal ally with the desire and experience to swiftly shift from errand runner to assistant and the courage to lead a C-level team when necessary. My energy is dynamic and happy, delivered with the calmness of a Zen Master. I thrive on being helpful and impactful, and I love to surprise and delight through the act of service.

5+ Years C-Level Advisory Support
5+ Years Cross Team Collaboration & Problem Resolution
5+ Years Business Strategy
5+ Years Business Development
5+ Years Strategic Planning
5+ Years Calendar Management
5+ Years Scheduling
5+ Years of Event Planning
5+ Years of Project Management
5+ Years of Human Resources
5+ Years of Office Management
5+ Years of Confidentiality
5+ Years Customer Service
5+ Start-Up Companies
4+ Years Travel Coordination

Universal Audio
(Multi-Grammy Award-Winning Producer of Music Production Equipment Privately Held, 260 Employees) 2020 - Present

Executive Assistant to the CEO

Advisor and assistant to the CEO. Supports the CEO with the leadership, strategic planning and management of the organization.

• Reports to the CEO

• Trusted Objective Advisor

• OKR Goal Planning & Management

• Leadership Management & Training

• Plan & Lead Weekly Executive Team Meetings

• Cross-Functional Team Coordinator

• Leadership Conflict Resolution

• Liason between the CEO and Music Industry Peers

• Manage Quarterly Board Meeting Preparation

• Manage Executive Administrative Team

• UA Charitable Giving

• UA Caron Footprint

• Calendar Management



Livie & Luca (Product Design, Privately Held, 17 Employees) 2020 - 2020

Chief of Staff

Loyal and trusted assistant to the CEO. Supported the CEO with the day-to-day management of her role and responsibilities. This allowed her to remain organized, prepared, and accountable to the organization.

• Reported to CEO

• Trusted Advisor

• Cross Team Collaboration

• Meeting Facilitation (Remote and in Person)

• Business Strategy

• Business Development

• Strategic Planning

• Scheduling

• Calendar Management

• Email Management

• Expense Reports

• Event Planning

• Equity Raising

• Travel Arrangement

• Project Management

• Social Media

• Confidentiality of Corporate Initiatives & Human Resources

• Document Management

• Employee Recruiting

• Employee Onboarding

• Employee Training

• Community Outreach

Heartjuice.net (Philanthropy, Privately Held Start-Up, 3 Contributors) 2017- 2021

Co-Founder

Co-Founder of Heartjuice.net, a personal project that creates experiences to enhance connectivity between human beings

• Business Strategy

• Business Development

• Strategic Planning

• Created Print and Website Content

• Designed and Produced Printed Marketing Material

• Setup & Registered Business

• Calendar Management

• Expense Management

• Customized Apparel

• Designed an E-Commerce Website in SquareSpace

J Crew (Retail, Privately Held, 10,000+ Employees) 2014-2017

Store Director (Multiple Locations)

Store Director responsible for the daily operations of J Crew’s physical locations in Carmel by the Sea, California, and Los

Gatos, California. A regional leader who transitioned between locations to create and facilitate the evolution of employee

development and customer retention programs. Outlined processes for project initiatives and ensured smooth and timely

execution across all entities . Oversaw the management of customer support, facilities, human resources, inventory,

operations, sales and training for 50+ employees. Reported directly to C- Level Executives. Responsible for a 218% growth in

our Enterprise Selling Channel and 185% increase in our Direct Selling Vertical, resulting in gains of up to 30% in new

customer growth. Set a company record for existing customer retention and was a market leader in inventory management

with annual losses .03% of sales. Daily tasks included the following functions.

• Reported to COO

• Business Strategy

• Business Development

• Strategic Planning

• Scheduling for 50+ Employees

• Calendar Management

• Email Management of Store Correspondence, Customer issues and Company Directives

• Expense Reports

• Event Planning

• Hosting Weekly Events in Store Events

• Data Collection

• Data Analysis

• Project Management

• Purchasing

• CRM Testing and Implementation

• Social Media

• Confidentiality of Corporate Initiatives & Human Resources

• Document Management

• Employee Recruiting

• Employee Onboarding

• Employee Training

• Community Outreach

• Cross Team Collaboration

Anthropologie (Retail, Privately Held, 16,000+ Employees) 2011-2014

Store Operations Manager & Sales Manager (Multiple Locations)

Store Operations & Sales Manager responsible for the daily operations and sales management in Carmel by the Sea,

California, and Los Gatos, California. Created and implemented change management initiatives across the region. Lead the

management of customer support, facilities, human resources, inventory, operations, sales, and training for 45+ employees.

Reported directly to the Store Manager and C-Level Executives. Elevated employee and customer experiences resulting

revenue growths exceeding 20% of plan with the highest increase to comp over LY in the company. Daily tasks included the

following functions.

• Reported to Vice President

• Business Strategy

• Business Development

• Strategic Planning

• Scheduling for 45+ Employees

• Calendar Management

• Email Management of Store Correspondence, Customer Issues and Company Directives

• Expense Reports

• Event planning

• Hosting Weekly Events in Store Events

• Data Collection

• Data Analysis

• Project Management

• Purchasing

• Social Media

• Business Processes

• Confidentiality of Corporate Initiatives

• Confidentiality of Human Resource Activities

• Document Management

• Employee Recruiting

• Employee Onboarding

• Employee Training

• Community Outreach

• Cross Team Collaboration

Personal Shopper 2010-2011

Supported C-Level management designing and implementing their Personal Shopper program. The third highest

ranked Personal Shopper in the nation residing at the Anthropologie store located in the Cherry Creek Mall, in Denver,

Colorado.

Realty Lending Partners (Real Estate, Mortgage Banking, Marketing, 7 employees) 2006-2010

Executive Assistant & Chief Operations Officer

Supported the CEO in his role and managed the operations of 5 separate business units consisting of mortgage banking, real

estate, real estate marketing, and property management. Managed the CEO’s calendar and email communication. Designed

and project managed marketing strategies for 30+ partnerships. Created and presented educational training programs for

clients, with consistent seminar attendance of 100+ individuals . Hired, trained, and managed employees to sell services and

support customer relations . Implemented data management and analytical tools such as Salesforce (CRM).

• CEO Executive Support

• Business Strategy

• Business Development

• Strategic Planning

• CEO Email Management

• Expenses/Budgeting

• Project Management

• Event Planning

• Travel Planning

• Marketing

• Customer Service

• Sales

• Data Collection

• Data Analysis

• Salesforce CRM Configuration

• Employee Recruiting

• Employee Onboarding

• Business Processes

• Content Creation

• Human Resources

• Training

• Budget

• Asset Acquisition

• Property Manager

• Cross Team Collaboration

• Entrepreneur

Redhawk Industries (Security & Services Nationwide, Privately Held, 1200 employees) 2002-2006

Director of Information Technologies & Operations

Principal director in the acquisition and merger of 15 separate business entities in the areas of manufacturing, retail, and

services. Created functional requirement assessments, configured systems, and constructed testing reviews with pilots for all

mergers. Directly hired and managed a team of 20 employees consisting of Network Administrators, Analysts, Developers,

Help Desk Staff, Trainers, and Outside Consultants. Managed all business systems and internal help desk support nationally

for over 550 employees. Executed an $8 million annual budget with actual spending 10% below plan. Led the tier one

SAP/Oracle ERP evaluation and procurement negotiations. Part of the initial start-up team that grew the company to be a

national leader in the industry recognized as the fastest privately held company in Denver, Colorado.

• Reported to CEO

• Business Strategy

• Business Development

• Strategic Planning

• Acquisition Management

• Scheduling for 20 Employees

• Travel Coordination for 20 Employees

• Expenses/Budgeting

• Project Management

• ERP Procurement

• ERP Implementation

• Business Intelligence

• Process Documentation

• Travel Planning

• Expenses/Budgeting

• Data Collection

• Data Analysis

• Employee Recruiting

• Employee Onboarding

• Training

• High Growth

• Start-up

• Confidentiality

• Cross Team Collaboration

Additional Companies

SilkRoad, Leap Wireless, 112 Inc - Senior Project Manager, Business Systems Implementation

Onsale - Accounting Systems Manager

Remedy Corporation - Accounts Payable Manager

Adobe - Accounts Payable

Certifications

Notary Public, State of California

Notary Public, State of Colorado

Zoom Facilitator, Asana, XChange Method - Leadership & Facilitation, Session Lab, Slack, Google Suite, Microsoft Office Suite, Adobe Creative Suite, Concur, Dayforce CRM, Salesforce CRM, SAP, Oracle, Squarespace, Quickbooks, Dynamics, Success Factors, Evernote, OneNote

(303).241.2888

cheri@cherikalenian.com

414 Hiawatha Road

Boulder Creek, California 95006

cheri@cherikalenian.com